Privacy Policy

Last Updated: August 17, 2026

Raya Electric LLC ("Raya Electric," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have.

By using our website or submitting your information to us, you agree to this Privacy Policy.

Information We Collect

Information you give us. When you fill out a form or contact us, we collect the information you provide, which typically includes your name, phone number, email address, and a description of the electrical services you need.

Information collected automatically. When you visit our website, we and our service providers may automatically collect limited technical information such as your IP address, browser type, device information, the pages you view, and how you arrived at our site. This is collected through cookies and similar technologies (see Cookies and Analytics below).

We do not collect payment card numbers, Social Security numbers, or other sensitive personal information through this website.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests

• Provide quotes and schedule and perform electrical services

• Contact you about your request or your service by phone, text message, or email

• Improve and maintain our website

• Keep records and comply with our legal obligations

Text Messaging (SMS)

If you provide your phone number and opt in, we may send you text messages related to your inquiry, appointments, quotes, and service updates.

• Message frequency varies.

• Message and data rates may apply.

• Reply STOP at any time to opt out of text messages. Reply HELP for help.

• Consent to receive text messages is not a condition of any purchase or service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who support our services, such as customer service or messaging providers, is permitted solely to help us communicate with you. Text messaging opt-in data and consent are never shared with any third parties for their own purposes.

Cookies and Analytics

Our website uses cookies and similar technologies to function properly and to understand how visitors use the site. We use Google Analytics to collect aggregated, non-identifying information about site usage, and our website is hosted on the Wix platform, which may set its own necessary cookies.

You can control or disable cookies through your browser settings. Disabling some cookies may affect how the website works.

How We Share Your Information

We do not sell or rent your personal information. We share information only in these limited situations:

• With service providers who help us operate our business and website (for example, our website host, analytics provider, and messaging or CRM provider), and only as needed to perform those services

• When required by law, or to protect our rights, safety, or property

• In connection with a business transfer, such as a merger or sale of assets

Data Retention

We keep your information only as long as needed to respond to your request, provide services, and meet our legal and business obligations, after which we delete or de-identify it.

Security

We take reasonable measures to protect your information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Your Choices

You may:

• Ask us to access, update, or delete the information we hold about you

• Opt out of text messages by replying STOP

• Opt out of marketing emails using the unsubscribe link, where offered

To make a request, contact us using the details below.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect information from children under 13.

Third-Party Links

Our website may link to other sites we do not operate. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Continued use of our website after changes take effect means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or your information, contact us at:

Raya Electric LLC 203 Lexington Ave, Lansdowne, PA 19050, United States Email: support@rayaelectric.com Phone: (610) 202-7999